Terms of Service

Who these terms are with

grobee is operated by MLabs Digital Private Limited, a company registered in India. By using this site or requesting a report you agree to what follows.

The free report

The report is provided free and without obligation. It is generated from publicly available Google data at the moment you request it. Rankings, review counts and search volumes change constantly, so the report describes a point in time rather than a guaranteed or permanent position.

Report limits and paid reports

Every phone number gets two free reports in total, across all businesses, including running a report again. Each further report costs ₹20 including GST, paid before it runs, with a GST invoice. Viewing, downloading and sharing reports you already have is always free. Report payments are covered by our Refund and Cancellation Policy.

Your free website

Your grobee website is a free website for your business on grobee.ai. You are responsible for what you put on it and confirm that it is true and that you have the right to use the photos and names. A person checks your website before it first goes public. After that, ordinary changes by a verified business can go live straight away, and we may refuse, change or take down anything that breaks these terms or the law. Pages we create for a business that has not yet joined are marked as not claimed until the owner claims them.

Enquiries and reviews

When a customer sends an enquiry, calls or messages you from your website, their details are shared with you so you can reply. Use them only to answer that customer. Reviews come from customers who confirm their mobile number. Businesses cannot edit, hide or delete reviews, and must not offer anything in return for a review.

Advertising

When grobee runs ads for your business, our Advertising Terms apply. In short: your balance includes GST, can only be used for grobee advertising, and is not refundable except where grobee cannot run ads for your business or the law requires it. Campaigns may be extended beyond the end date only with your balance and consent; a campaign stops automatically when its end date or balance is reached.

Businesses we cannot host

• Gambling, betting or lottery services
• Adult or sexual services
• Weapons, ammunition or explosives
• Illegal drugs, or legal drugs sold without a licence
• Crypto trading schemes or guaranteed-return investments
• Loan apps or lenders without RBI registration
• Miracle cures or medical claims that cannot be backed up
• Fake or counterfeit goods
• Hate, harassment or violence against any group

How the ranking is measured

We run the search a customer in your area would run, your Google category plus your locality, and record where your listing appears, measured from your business's own coordinates without any personalisation. What an individual customer sees on their own phone can differ, because Google adjusts results for their location, their history and their device.

No guarantee of results

Nothing in the report, on this site or in a consultation is a promise of particular rankings, enquiries or revenue. Where we commit to minimum outcomes, that commitment appears in a signed agreement and nowhere else.

Booking a consultation or a callback

Booking a slot, or asking us to call you, is a request for a conversation rather than a contract. We may need to propose a different time. There is no charge and no obligation to buy anything.

Communications

By signing up you agree that grobee may send you account, website, campaign and offer updates by WhatsApp, SMS, email and phone calls. To stop WhatsApp messages, reply STOP on WhatsApp or turn off WhatsApp messages in your account under More. This stops WhatsApp only; messages by SMS, email and calls continue.

Using the site

Please do not attempt to scrape the site, run automated requests against it, or use the free report to build a competing dataset. We rate limit requests and may block access that looks automated.

Ownership of your assets

Where we go on to work together, the domain, the website, the advertising accounts, the Google Business Profile and every asset produced for your business belong to your business, from day one and after any engagement ends.

Trademarks

Google, Google Maps, Google Business Profile, Meta, Instagram, Facebook, WhatsApp, YouTube, Shopify, JustDial and IndiaMART are trademarks of their respective owners. grobee is independent and is not affiliated with, endorsed by or a partner of any of them unless stated in writing.

Governing law

These terms are governed by the laws of India, and the courts at New Delhi have exclusive jurisdiction over any dispute arising from them.

Contact

MLabs Digital Private Limited, India. hello@grobee.ai